Deliveries and Returns

Delivery charges

  • Standard Delivery:  Free Standard Delivery  ( 5 working days ) 
  • UK Next Day Delivery £5.95 (if ordered by 4:30pm Monday - Thursday)
  • UK Monday Delivery  £5.95 (if ordered by 10:30am Saturday)
  • UK Saturday Delivery £8.95 (if ordered by 4:30pm Friday)
  • Ireland and Channel Islands Delivery: £12.50 (orders should arrive within 5-8 working days)

Please note that due to nature of the product lead time may depend on stock levels.Multiple orders will be dispatched together.  

Which countries does MateusMonique deliver to?

The UK (including Northern and Southern Ireland). Unfortunately, at this moment of time we do not offer international post. 

Your parcel will be delivered by Royal Mail UK. 

Unfortunately, we are not able to offer delivery. Each order can only be dispatched in full to the delivery address you selected when you ordered the goods.

Unfortunately, we are not able to offer weekend or bank holiday deliveries at the moment.

Returns

The MateusMonique returns policy for full price items is valid for 28  days from the date of receipt of your item. Sale items have a 14 -day return policy from the date of receipt.


Please call +44 (0) 1252 202 606, or email us at info@mateusmonique.com.if you have any questions.