Privacy Policy

Welcome to our website and thank you for shopping with mateusmonique.com online store. We respect your privacy and recognise the importance of protecting your personal information. This privacy policy sets out how mateusmonique.com uses and protects your information that you give when you use this website.

What personal information we collect?

When you order from our mateusmonique.com on line store we need to know information such as your name, e- mail address, phone number and your delivery address. We may provide you with and/or ask you to use passwords for you to be able access certain areas of the website such as My Account. However, when we do so, it is on condition that you shall be responsible for ensuring that this is kept secure and confidential at all times. This information is anonymous, which means that we cannot identify you personally, unless you identify yourself, for example, by making a purchase or by creating an account with mateusmonique.com.

How do we use the information?


When you place an order on our mateusmonique.com website, we use your information to process and fill your order. We may send you an e-mail to confirm or to update you on your order. We may also need to contact you by regular mail, e-mail or phone if we have any questions about your order. We will not sell, share or rent to any third party or use your email address on unsolicited mail.

Security

We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

Can I update, correct, or delete my personal information?


Yes, if you made a purchase from mateusmonique.com, you can log-in to your account to make changes to your personal information or change preferences. If you submitted personal information without making a purchase, if you email to us to change or delete your personal information, we will uphold your request. We may retain changed or deleted information for archival purposes. 

Colours on web pages

We have made every effort to display as accurately as possible the colours of our products that appear on mateusmonique.com. However, as computer monitors vary, we cannot guarantee that the colours shown on the website exactly reproduce the colours of the actual garments.

Keeping in touch with you

We would love to stay in touch with you to keep you informed about our new ranges, promotional offers and what is coming soon to mateusmonique.com via email, mobile phone or by post. We may also use your details to send you information, via email about other goods and services we sell or for research purposes. If you have registered to receive information from us and do not wish to receive emails from us, you can remove your contact details from our list by using the 'unsubscribe' links at the bottom of the promotional emails we send you or by responding to the text messages as indicated.